Job Description

Hankey Marks & Crider is looking for a Legal Assistant to join our growing Short & Long-Term Disability (STD/LTD) team! Prior law firm experience is not required.

Are you a detail-oriented individual who enjoys staying organized, communicating with others, and helping people? Are you looking for an opportunity to join a professional team where you can learn a new area of law and make a meaningful impact on the lives of our clients? If so, we invite you to consider joining our team at Hankey Marks & Crider.

Our LTD team represents individuals who are seeking short- and long-term disability benefits from insurance companies. As an LTD Legal Assistant, you will work closely with our attorneys and paralegals to help keep cases organized, communicate with clients and other parties, obtain necessary documentation, and ensure important tasks and deadlines are completed.

Prior legal experience is not necessary. We provide training on our processes, case management system, and this area of law.

Responsibilities include:

• Communicating with clients and providing routine case updates

• Requesting and following up on medical records and other documentation

• Communicating with medical providers and disability insurance carriers

• Organizing medical records, correspondence, and other case documents

• Maintaining accurate and organized electronic case files

• Assisting with preparation of client correspondence and other documents

• Tracking tasks and important case deadlines

• Providing administrative support to the attorneys and paralegals on the LTD team

• Learning and utilizing our case management and document management systems

This position may be a great fit for you if you:

• have excellent organizational and time management skills

• have strong written and verbal communication skills

• are comfortable speaking with clients by phone

• have strong computer skills and are comfortable learning new software

• pay close attention to details

• can prioritize multiple tasks and follow through on assignments

• are compassionate and enjoy helping people

• are reliable and work well as part of a team

• exercise good judgment and common sense

A college degree or prior office/administrative experience is preferred, but prior law firm experience is not required.

Hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. This is a full-time position based in our Indianapolis office, with the opportunity to work remotely from home 2 days per week once successful completion of the probationary training period.

Benefits include:

• Health insurance – Premiums 95% paid by Employer

• Dental insurance

• Vision insurance

• Life insurance

• Employer 401(k) contribution

• Annual discretionary bonus

• Paid parking

• Generous paid time off

• Paid set holiday dates

• Employer-sponsored volunteer opportunities

Application Process: If you are ready to join a team dedicated to helping individuals navigate difficult circumstances and obtain the disability benefits they deserve, we encourage you to apply by submitting your resume. Starting compensation is based upon relevant experience.

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